Frequently Asked Questions

 

Clinic & Appointments

What does 'Integrated Health' mean?

We believe in an integrated approach to your health. This means that while you only pay for the service and practitioner of your choosing, you gain the privilege of being treated by a professional who is part of an integrated team.

Is there designated parking?

Yes! We have five complimentary parking spots along the side of our building, accessible via the back alley. We ask that you please register your license plate with the front desk team upon arrival.

What services are covered by insurance?

We are happy to offer our patients direct billing for select services and providers! Services included in our direct billing include:

  • Registered Massage Therapy
  • Acupuncture and TCM
  • Physiotherapy (and Physiotherapy Support Worker Program)
  • Chiropractic
  • Clinical Pilates
  • Naturopathic Medicine
    • We direct bill for providers:
  • SSQ
  • Desjardins
  • Pacific Blue Cross
  • Chambers of Commerce/Johnston Group
  • Great West Life/Canada Life
  • Green Shield Canada/Victor
  • Manulife Financial
  • Sunlife Financial
  • ICBC (only for physiotherapy, acupuncture, RMT, kinesiology and Clinical Counselling)

    • Still have questions? Feel free to contact us!